1. Send your request
Email support@vyzenlabs.com with the subject “StyleScore account deletion”. Write from the email linked to your account where possible. If your account is anonymous, include the account identifier shown in the app or a recent support reference. Do not send passwords, analysis photos or full payment details.
2. What we delete
After reasonable verification, we delete the StyleScore account data controlled by VYZEN Labs, including account-linked profile information, analysis summaries, preferences and private history. Analysis photos are not stored in your StyleScore account or history, so there is no account photo archive to delete.
3. What may need to remain
Limited purchase-verification, security, fraud-prevention, backup or legal records may remain only for as long as necessary or required, after which they are deleted or anonymized where appropriate. Google controls your Google Play purchase history separately.
4. Timing and important notes
We normally complete a verified deletion request within 30 days. Deletion is irreversible after completion. Unused consumable diamonds have no cash value and may not be restored. Uninstalling the app by itself does not delete cloud account data.